Privacy Policy

1. Introduction

This Privacy Policy explains how SWP Technologies (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our workforce planning maturity assessment platform (“Service”).

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, company name, industry, country, workforce size
• Profile Information: Bio, website, profile picture
• Assessment Data: Your responses to maturity assessment questions, engagement level selections
• Communications: Messages you send to us or other users through the Service

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, IP address
• Cookies and Similar Technologies: We use cookies to maintain your session and improve your experience

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Process and store your assessment responses
• Generate benchmarking insights and recommendations
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Monitor and analyse usage patterns to improve the Service
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, analytics)
• Aggregated Data: We may share anonymised, aggregated benchmarking data that does not identify you
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Monitoring for unauthorized access

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time through your profile settings.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please use the data export and account deletion features in your profile settings, or contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children’s Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyse Service usage. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the version date and may require you to review and accept the updated policy before continuing to use the Service.

12. Regional Specific Information

12.1 GDPR (European Economic Area)

If you are located in the EEA, we process your personal data based on the following legal bases: consent, contract performance, legal obligation, and legitimate interests. You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

12.2 CCPA (California)

California residents have the right to know what personal information we collect, request deletion, and opt-out of the sale of personal information (note: we do not sell personal information).

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the support channels provided in the Service.

Last updated: January 5, 2026